FAQ

Ordering and delivery

Where is my order confirmation?

This is automatically sent to your email address when you place an order. If you haven’t received your order confirmation within 24 hours, please get in touch at teesandtumblers2023@gmail.com just in case there’s a problem with your order. Please check your mailbox’s spam or junk folder before contacting in case the order confirmation has been diverted there.

How long will my order take to produce and ship?

We strive to produce all orders as fast as possible.  Due to us being a custom shop that is make to order, there is a 14 business day turn around time on all orders to produce plus shipping time.  Tumblers may take longer due to the process of customizing them.  Please reach out to teesandtumblersshop2023@gmail.com for further inquiries.

How much is shipping?

Shipping costs depend on the item you’ve ordered, weight, dimesnsions and the destination where it’s being delivered. Default shipping method is USPS Priority Mail.

Can I track my order?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery. In your delivery confirmation emails, you’ll receive a tracking reference which you can use to check the progress of your order online.